Wedify FAQ

Go to Galleries, create a new album and give it a name that is easy to recognize, such as the couple’s names and wedding date. Then upload the photos from the shoot and choose whether the album opens in collaboration mode (clients pick and comment) or presentation mode (delivering the final set). You can change the mode at any time in the album settings.

Drag photos or a whole folder into the album, or click Upload to choose files from your computer. Wedify splits large files into parts and uploads them in parallel, so high-resolution photos go up reliably and a shaky connection doesn’t ruin the whole upload. Afterwards, Wedify creates previews automatically so clients can browse quickly on any device.

Copy the album’s share link and send it to your client by email, messenger or any other channel. Clients don’t need to create an account or install an app; they simply open the link in their browser. If the album has a password, they enter it once to get in.

Open the album settings and turn each feature on or off: color flags, comments, scribbles and client uploads. A proofing album, for example, usually has every tool on, while an album for relatives can have them all off so it is view-only. Changes apply immediately for everyone viewing the album.

Click Preview in the album to open the shared page exactly as your client sees it, even if the album is private or password-protected. It is a good way to check the cover, layout and enabled tools before you send the link.

You get a free 14-day trial with every feature, and no credit card is required. During the trial you can create albums, send them to real clients and try the whole picking and delivery workflow.

The trial ends automatically after 14 days and nothing is charged, because no card is needed to sign up. To keep using Wedify, choose a paid plan that fits your studio’s storage needs.

Fees are paid in advance for each billing period, monthly or yearly. Plans renew automatically at the end of the period so your albums are never interrupted, unless you cancel renewal before the renewal date. Paying yearly costs less than paying monthly.

Yes, you can cancel renewal at any time. Your plan stays fully active until the end of the period you have already paid for, and you won’t be charged for the next one.

Yes. An invoice is issued for every payment in accordance with Vietnamese law. If you need company details on the invoice, contact support@wedify.art.

Wedify is a photo sharing and proofing platform for wedding photographers and studios. You send the album to clients as a link, they pick and comment right on each photo, and you deliver the final edits through that same link. Beyond albums, Wedify also helps you manage your studio’s projects, clients, contracts and payments.

Wedify runs in the browser on desktop, tablet and phone, with nothing to install. You can manage albums on your studio computer while clients usually view and pick photos on their phones.

Wedify is available in Vietnamese, English, Japanese, Korean and Chinese. You and your clients each choose your own language, so a studio working in one language can still send albums naturally to clients abroad.

You get an in-app notification whenever a client comments or draws a note on a photo. Clicking it opens the exact photo and note, so you never have to search the album for it.

Sort by file name, capture time, upload time, file size or dimensions, in ascending or descending order. Capture time usually works best for wedding albums, because the photos follow the day as it happened.

Choose one of three layouts: grid for quick review, masonry to keep each photo’s proportions, or list for details. You can also show or hide file names under each photo, for example showing them when clients need to refer to file numbers and hiding them for a cleaner look.

Set any photo as the album cover, or click Edit Header Image to choose the image shown at the top of the album. The header image is the first thing clients see, so pick a beautiful, emotional shot.

Don’t worry. Deleted photos go to the album’s trash and can be restored within 14 days. Only after that are they removed permanently to free up storage.

Use the filters in the sidebar to show photos by color flag, hearts or comments. If you know the file number, search by file name to go straight to that photo. Filters let you see the client’s whole selection or read all of their feedback in one pass.

Click Forgot password on the sign-in page, enter your email address and follow the instructions in the reset email. If it doesn’t arrive within a few minutes, check your spam or promotions folder.

Yes. Request a sign-in link by email and sign in with a single click, without remembering a password. This is handy when you sign in on a new device.

Yes. If you are invited to several studios, switch between them right in the app with the same account. This is useful for photographers who work with more than one studio.

Email support@wedify.art to ask for your account to be deleted. Before that, download any photos and data you want to keep, because they cannot be recovered once the account is deleted.

Yes. Select the photos you want to rename and use bulk rename. It helps you apply your studio’s naming convention, which makes matching them with the originals and talking to clients easier.

Select the photos, open the actions menu and choose move or copy to the album you want. Nothing is uploaded again, so it happens almost instantly. It is handy for splitting family or engagement photos into their own album.

The overview sheet shows every photo in the album as thumbnails on one page, so you and your client can take in the whole shoot. You can print it or save it as a PDF for review. Turn it on in the album settings.

Yes. In the photo viewer, click the full-screen button to hide every tool and leave only the photo; move the mouse to bring the tools back. Use the arrow keys to move between photos, which is great for viewing photos with clients at the studio.

When you upload a new edit over a photo, clients see it right away while earlier versions are kept (up to 10). You can view and restore any of them in one step. Client comments and notes stay attached to the photo, so you never lose the context of earlier edits.

Collections split the photos in an album into parts such as Ceremony, Reception or Portraits. You and your clients can filter the album by collection, and a dedicated Collections page shows every set in your studio in one place.

Yes. In the arrangement options, group photos by color flag or file type so matching photos appear together. Grouping by flag shows at a glance how many photos the client has approved and how many are still undecided.

Hover over a photo (or tap it on your phone), click the flag icon and choose Yes, Maybe or No. You can change a flag at any time before your photographer starts editing.

Use hearts to mark the photos you especially love. Your photographer sees them right away and often uses them as a guide when choosing the cover or large prints.

Open the photo, click Scribble and pick a stroke (free drawing, rectangle, square, oval or circle) and a color. Circle what needs changing, write a short note and click Comment to save. Your photographer will see exactly where you marked.

Yes. Albums are designed to work well on phones: swipe between photos, pinch to zoom and draw notes with one finger. There is no app to install; just open the link in your browser.

Depending on your settings, clients can heart photos, flag them Yes, Maybe or No, comment, draw notes directly on photos and upload reference images. You turn each tool on or off per album, so clients only see what they need.

No. Clients view the album in the browser on a computer, tablet or phone, without installing an app or creating an account. Even people who rarely use technology can view the photos easily.

Yes, when you allow client uploads in the album settings. Clients usually use it to send reference images for color, posing or album materials, and everything stays in the same album.

An album stays available until you set an expiry date, make it private or delete it. You decide exactly how long clients can view the photos.

Presentation mode is a way to deliver the finished album: large photos in a clean layout, with no feedback tools. It is ideal once clients have finished picking and you want to hand over the set like a carefully prepared gift.

In the album settings, choose presentation mode as the default mode clients see when they open the link. You can switch back to collaboration mode at any time if you need more feedback.

Use presentation mode once clients have finished picking and you are delivering the final set, or whenever you simply want to showcase photos without feedback, such as an album for parents and relatives.

Clients flag each photo Yes, Maybe or No. Filter the album by flag to see their selection right away, or group photos by flag to see how many are in each group.

Hearts show which photos a client loves, while flags record their actual selection, such as which photos to edit or print in the album. You can filter by both for the full picture.

Yes. Notes are stored by their position on the photo, so they stay in place at every zoom level and on every screen size. A note drawn on a phone appears in exactly the same spot when you open it on a computer.

Authors can edit their own comments (they are marked as edited) or delete them. That way, everyone knows which comments were changed after posting.

Yes. Comments appear in real time for everyone viewing the album, without reloading. When you and your client look at the album together, the conversation feels as natural as sitting side by side.

Every album has its own share link to send to clients. You can name the link after the album so it is easy to remember and recognize in a message.

The old link stops working, and clients who are viewing the album need to open the new link. Send the new link to everyone who should keep viewing the album.

Yes. Every photo has its own link that opens that exact photo in the album. It is handy when you want to discuss a specific photo with a client or colleague.

Use Export selection to create a list of file names for the photos your client picked. Paste it into your app to filter exactly those photos in seconds and start editing right away.

Export selection supports Lightroom Classic, Capture One, Photo Mesh, Finder (macOS) and File Explorer (Windows). The list is formatted for each app, so you simply copy and paste.

No. Just copy the list of file names and paste it into your app. There is no plugin to install and nothing to configure.

In the album settings, open the Security tab and turn on the password. Type your own or use the secure password generator, then send the password to your client along with the link.

After the expiry date, the share link and the album’s photos stop opening. Your studio can still see and manage the album as usual, and you can extend the date if the client needs to view it again.

A private album can only be seen by members of your studio, and its share link no longer opens. It is a good choice while an album is being prepared or once delivery is complete.

Change the password or the link, and previous guest sessions stop working. You can also click Sign out all guests in the Security tab to make everyone viewing sign in again with the new details.

Photos and data are stored on Amazon Web Services (AWS) infrastructure in the Singapore region. AWS is cloud infrastructure trusted by many large businesses, which keeps your albums reliable and secure.

Check whether the album is private, past its expiry date, or whether the client entered the wrong password. If you just changed the link or password, send the new details to the client. You can also click Preview to check the album the way the client sees it.

Check the spam or promotions folder of your inbox. If it still isn’t there after a few minutes, contact support@wedify.art for help.

Upload speed depends on your internet connection. Keep the page open until the upload finishes, and retry any photos that failed. If possible, use a wired connection or stable Wi-Fi when uploading a whole shoot.

Ask your client to reload the page. The new version shows as soon as the upload has finished; the client’s browser may still be showing the old version it loaded earlier.

Yes. Invite members as manager, photographer, makeup artist or accountant. Everyone has their own account and sees only their own work, so the whole studio can work in Wedify with clear responsibilities.

Go to Members in your studio settings and send an invitation by email. The person invited creates their account straight from the invitation and joins your studio.

Each role sees only its own work. For example, photographers and makeup artists don’t see financial information such as contract prices or payments, while managers see everything.

Yes. Every member signs in with their own account, so you know who did what and can remove access when someone leaves the studio.

Beyond albums, you can manage projects, clients, appointments, contracts, payment schedules and team tasks in one place. Everything about a wedding is connected, which keeps your studio organized.

Yes. Create contracts from templates and attach them to a client’s project. Contracts sit alongside the album and client details, so they are easy to find when you need them.

Split a contract into payment installments, such as a deposit, a payment before the wedding and a final payment on delivery, then record each payment as the client pays. You always know how much is still outstanding.

Wedify is built in Da Nang, Vietnam, specifically for wedding photographers and studios. We focus on the real challenges of working with clients, from sending albums to picking photos and delivery.

Email support@wedify.art or send us a message with the Messenger button on the website. We will get back to you as soon as possible.